Thursday, February 1, 2018

Open positions at Lilypons Water Gardens

Lilypons is hiring for the 2018 season!
Are you looking for a part time or full time job for the spring and summer? Do you have experience with or interest in retail sales and customer service? We're looking to hire motivated people who share our passion for ponds, gardening and the outdoors.

Are you interested in any of the 4 positions listed below? Please send your resume and at least two references to sboom@lilypons.com.


All positions are seasonal. Knowledge of water gardening is preferred, but not required. Start and end dates are subject to change.
If you have a questions, please email or call (800 999 5459).


Retail Fulfillment Associate


The retail fulfillment associate is responsible for filling the live goods orders of retail customers. Great opportunity for someone who loves working with customers and enjoys being outside.


ESSENTIAL DUTIES:
  • Pull and pack up pre-potted plants purchased in the store
  • Catch and package fish, snails and tadpoles as purchased by the customer
  • Answer customer questions
  • Keep the sales tanks free of weeds and pests
  • Assist with potted and dividing of plants as assigned

MINIMUM REQUIREMENTS: 

Dependable, customer service oriented, patient and friendly, able to lift 50 lbs and work outside in all weather conditions.


SCHEDULE: Starts March 24. Part time position (up to 4 days a week, including weekends).



Weekend Greeter


The weekend greeter is responsible for guiding customers in the right directions and answering basic questions about the grounds and the business.

ESSENTIAL DUTIES:
  • Welcomes customers by greeting them; offering them assistance. 
  • Provides customers with a catalog and map and direct them to the right associate to help them further. 
  • Sells fish food for the koi pond.
  • Works with the rest of the team to keep the patio and show room clean and organized.

MINIMUM REQUIREMENTS:

Listening, customer service, people skills, dependable, general math skills


SCHEDULE: Starts March 24. Weekends only through May
  

Retail Sales Associate

The retail sales associate is responsible for assisting customers with purchases and answering questions.

ESSENTIAL DUTIES
  • Welcomes customers by greeting them; offering them assistance.
  • Directs customers by escorting them to the right section of the store and suggesting items.
  • Advises customers by providing information on products.
  • Helps customers make selections by building customer confidence; offering suggestions and opinions.
  • Documents sale by creating or updating customer profile records.
  • Processes payments by totaling purchases; processing checks, cash, credit cards and gift cards.
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
  • Contributes to team effort to keep the showroom and patio clean and organized.

MINIMUM REQUIREMENTS
Listening, customer service, meeting sales goals, selling to customer needs, product knowledge, people skills, dependability, general math skills. 


SCHEDULE: Starts March 24. Both weekday and and weekend schedules available.


Phone Customer Service Agent 

The customer service agent is responsible for answering phone calls and entering phone and internet orders.

 ESSENTIAL DUTIES
  • Answering all incoming calls and either assisting the caller or transferring them to the appropriate person
  • Advises customers by providing information on products.
  • Helps customers make selections by building customer confidence; offering suggestions and opinions.
  • Enters customer orders and updates customer profile as needed
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
  • Checks for new internet orders and enters them into the order processing system. 
  • Data entry / light office duties as assigned

MINIMUM REQUIREMENTS
Listening, customer service, selling to customer needs, product knowledge, people skills, dependable, general math skills. 


SCHEDULE:Starts March 25. Part time position; Sunday - Wednesday


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